To get the best possible results, please read through the following notes carefully:

  • It is essential to arrive completely free of eye cream, face oils around the eye area, and all eye makeup including foundation, concealer, eyeliner, eyeshadow and mascara. If the lashes are not clean and oil-free, this can greatly compromise the life of the extensions, and in certain cases a removal or cleaning fee of £20 will apply to ensure a clean base before application of the lash extensions.

  • We recommend using an oil-free, glycerin-free cleanser to remove makeup e.g. Miscellar cleansing water. You should remove your makeup with makeup remover, then wash your lashes with an oil-free face wash so that they are free of oil and makeup remover residues. Any residues will lead to poor adhesion of the lash extensions making them fall off sooner.

  • Give yourself enough space in your day to relax, by having a break from modern life, so please switch off your mobile phone before your appointment. Calls and text messages (including on vibrate) can disrupt your relaxation. Mobile phone use is not allowed during treatments except in emergencies (music and podcasts through headphones is OK!)

  • Allow plenty of time and make sure you put enough money in your parking meter, as the initial appointment for a full set takes about 2 hours.

  • We recommend booking regular infills at the end of your appointments to keep your lashes looking fabulous and guarantee your preferred slots. We advise to book infills every 2-3 weeks for full sets.